Privacy Policy | Etro Tours Digital Security & Data Protection

Privacy Policy

At Etro Tours, we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or book our travel services.

1. Information We Collect

To provide you with a seamless travel experience, we may collect the following types of information:

• Personal Identification: Name, email address, phone number, and passport details (when required for booking permits).
• Payment Information: Billing details and transaction history. Note: We do not store full credit card details on our servers; payments are processed through secure, encrypted gateways.
• Travel Preferences: Dietary requirements, medical conditions (if relevant to tour safety), and specific interests to tailor your itinerary.
• Technical Data: IP address, browser type, and usage patterns through cookies to improve our website performance.

2. How We Use Your Information

Your data is used exclusively to enhance your journey with us:

• To process and confirm your travel reservations.
• To communicate important updates regarding your itinerary.
• To comply with local legal requirements (such as securing entry permits for historical sites).
• To improve our customer service and website functionality.

3. Data Protection & Security

We implement advanced technical and organizational security measures to protect your personal data against unauthorized access, alteration, or disclosure.

• Encryption: We use SSL (Secure Sockets Layer) technology to protect data transmission.
• Limited Access: Only authorized employees who need the information to perform a specific job (e.g., billing or tour coordination) are granted access to personally identifiable information.

4. Sharing Information with Third Parties

Etro Tours does not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted partners essential to your trip, such as:

• Hotels and Nile Cruise operators for room reservations.
• Transportation providers and local authorities for security clearances.
• Secure payment processors for financial transactions.

5. Cookies Policy

Our website uses "cookies" to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings, though this may affect some website functionalities.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request the correction of any inaccurate information.
• Request the deletion of your data, provided it does not conflict with legal or contractual obligations.
• Opt-out of any marketing communications at any time.

7. Third-Party Links

Our website may contain links to external sites (such as social media or partner blogs). Please note that Etro Tours is not responsible for the privacy practices of these external platforms. We encourage you to read their privacy statements before providing any data.

8. Changes to This Policy

Etro Tours reserves the right to update this Privacy Policy as needed to reflect changes in legal requirements or our service procedures. Any updates will be posted on this page immediately.

9. Contact Our Data Protection Team

If you have any questions or concerns regarding your privacy or how we handle your data, please reach out to us:

• Email: info@etrotours.com
• Official Website: https://etrotours.com
• Support: Contact Page